SHIPPING & RETURNS
USA
- Shipping: Free on orders $10+. Processed within 1-2 business days. Delivery in 3-8 business days. Not responsible for carrier delays or lost/stolen packages.
- Order Confirmations: Sent via email. Text updates available.
Buying From a Shopify Collective Brand Partner on our website*:
Please note that when you purchase a product from our Collective Brand Partners 4Ocean + Welly they charge their own shipping rates and ship direct from their warehouses.
Canada
- Shipping: $10 USD flat rate. Processed within 1-2 business days. Customer responsible for duties and taxes. No replacements for lost/incorrect address shipments.
Returns and Exchanges
- Contact Us: Email customerservice@lunchskins.com within 30 days with your order number and issue description.
- Authorization: Receive return authorization and instructions.
- Return Shipping: Customer responsible for return shipping. Refunds processed within 7 business days of receipt.
- Damaged/Defective Items: Contact us immediately with order number and photos.
Additional Policies
- Payments: Visa, Mastercard, AMEX, Paypal, Apple Pay.
- Damage Claims: Report within 14 days of receipt.
- Cancellations: Contact immediately for cancellations.
- Product Returns: Returns only accepted for items bought on lunchskins.com.
ADDTIONAL INFORMATION
PRODUCT CHARACTERISTICS & VARIATIONS:
All designs are protected by copyright.
Prices are subject to change without notice.
Occasionally we find incorrect pricing on the web page. We apologize for any inconvenience. Descriptive or typographic errors are subject to correction.
Lunchskins reserves the right to limit quantities.
OUT OF STOCK:
Occasionally we are out of stock on items. We will offer email sign up for notifications when product is back in stock.
INTERNET & CO-OP SALES:
Buyer shall not, without seller’s prior written authorization, sell seller’s merchandise on the internet, Amazon, through e-bay or any other internet auction site, or through a co-op or group sale.
Seller shall have the right to suspend deliveries and may terminate this and all other contracts with buyer in the event of any unauthorized sales by buyer.
Seller is under no obligation to permit buyer to sell via the Internet. However, if seller authorizes such sales, buyer may not use seller’s trademarks or images of seller’s merchandise without seller’s prior written approval and in conformance with Seller’s guidelines for their use.