USA Shipping & Orders
Shipping:
Free on orders $10+. Orders are processed within 1–2 business days and delivered in 3–8 business days. Lunchskins is not responsible for carrier delays or lost/stolen packages.
Lost or Undelivered Packages:
Orders typically ship via USPS and arrive within 2–8 business days after shipping. If your order hasn’t arrived within 10 business days of shipment, please contact us. We’ll investigate with USPS and our warehouse. If your package is not delivered within 14 business days of shipment, we’ll issue a refund or send a replacement.
Order Confirmations:
Sent via email. Text updates are also available.
Canada Shipping & Orders
Shipping:
$15 USD flat rate. Processed within 1–2 business days. Customer is responsible for all duties and taxes. No replacements for lost or incorrectly addressed shipments.
Returns & Exchanges
Contact Us:
Email customerservice@lunchskins.com within 30 days of purchase with your order number and issue description.
Authorization:
We’ll provide return authorization and instructions.
Return Shipping:
Customer is responsible for return shipping costs. Refunds are processed within 7 business days of receipt.
Damaged or Defective Items:
Contact us immediately with your order number and photos.
Additional Policies
Payments Accepted:
Visa, Mastercard, American Express, PayPal, Apple Pay.
Damage Claims:
Report within 14 days of receipt.
Cancellations:
Contact us immediately for cancellations.
Product Returns:
Returns are only accepted for items purchased on lunchskins.com.
Additional Information
Product Characteristics & Variations:
All designs are protected by copyright. Prices are subject to change without notice. Occasionally, incorrect pricing may appear on our website. Descriptive or typographic errors are subject to correction. Lunchskins reserves the right to limit quantities.
Out of Stock:
Occasionally, items may be out of stock. You can sign up for email notifications when products are restocked.
Internet & Co-Op Sales Policy
Buyers may not, without written authorization from Lunchskins, sell our products on the Internet, Amazon, eBay, or through any co-op or group sale.
Lunchskins reserves the right to suspend deliveries or terminate contracts if unauthorized sales occur. If internet sales are authorized, buyers must follow Lunchskins’ brand guidelines and obtain written approval before using trademarks or product images.