HOW CAN WE HELP?

GENERAL QUESTIONS

Do you ship outside of the USA?

Please contact customerservice@lunchskins.com for information about placing orders that will ship outside of the USA.

What is your shipping & return policy?

Please visit our shipping & returns page.

What if I forget my password?

Click the account icon at the top of the home page and click Forgot Your Password? Follow the instructions to receive an email to reset your password.

USA Made?

All materials used to produce Lunchskins bags are sourced from Hong Kong. B-Corp certification requires that ALL of our partners meet rigorous standards for quality, safety, fair labor, ethical business practices, and environmental responsibility.

We are actively searching for a North American / European partner to source our sustainable materials going forward but have found them difficult to procure given supply limitations and access to specific testing requirements. The US/North America does not currently produce the materials and testing that we require for our brand (no greenwashing here!).

Our BPI-Certification was also awarded outside of the US due to the fact there are no current BPI testing facilities domestically. We are working very hard with our local regulators to do all that we can to ensure that the US is stringent on sustainability.

Thank you for trusting Lunchskins to both make and market a truly sustainable product.

What certifications does Lunchskins have?

  • B Corp Certified
  • BPI-Certified
  • FSC-Certified
  • Women-Owned Certified

Are your products gluten-free?

Currently, we DO NOT test our products for gluten.

DISPOSABLE PAPER FOOD STORAGE BAGS

Are the disposable food storage bags toxin-free?

Yes, our products are rigorously third party tested to meet the required EU and US testing standards. These disposable paper food storage bags are free of toxins including: BPAs, Lead, Phthalates, PFAS. 

How long do the paper bags take to decompose?

We cannot advise the exact amount of time that it will take for our paper bags to decompose in your home composting process. However, on average it can take 2 weeks to 3 months. There are a lot of variables to the decomposition time, but, you can do certain things to speed up that process.

The amount of time the paper takes to decompose varies. For example, if the temperature drops to freezing, the paper won't decompose. Mixing items like banana peels, bread and strawberries, which mold quickly, with the paper increases the rate of decomposition. Worms will also make the process occur faster.

What are the paper bags made from?

Our Patented Recyclable + Sealable Paper Bags are made from all natural unbleached glassine — a translucent but very durable form of paper from FSC-Certified forests.

Lunchskins BPI-Certified Compostable + Sealable Paper Bags are made from 100% FSC-Certified Kraft paper.

Freezer-Safe + Microwave-Safe?

Freezer-Safe:

Our Recyclable + Sealable Glassine paper bags (Orange, Shark, Apple and Green Stripe) are perfect for short-term freezer storage. 

Pro Tip: Prep your favorite smoothie ingredients, pack and freeze in your Lunchskins Recyclable + Sealable Paper bag. Then in the morning, throw in your smoothie pack into the blender and add your favorite liquid (we go for the almond milk, juice or coconut water).

Microwave-Safe:

Yes. Our paper bags are Microwave-safe (1000W (or less) microwave). Microwave for up to 2 Mins. Heating beyond 2 minutes is NOT recommended!

Are the peel-away strips and the stickers recyclable?

Both the removable peel-away strip and the stickers are recyclable. We do however, recommend before disposing that you check with your local facility/center.

PLANT-BASED COMPOSTABLE ZIPTOP BAGS

What are these bags made from?

Click here to learn more.

Are these bags freezer-safe?

Yes, they are perfect for short-term freezer storage.

Are these bags microwave-safe?

No, these bags are NOT microwavable.

Are these bags compostable?

Yes, these bags are certified BPI-Compostable. Our compostable bags easily compost at your local industrial/municipal facility. Check with your city for information regarding service availability, how to get started, and types of materials accepted. Facilities may not be available in your area.

These ziptop compostable storage bags fully compost within 52 weeks or less depending on soil conditions.

We are also in the process of DIN CERTCO Home Compostable Certification.

How do I store these bags?

Please store your bags in a cool, dry location. For best results use within one year of purchase.

Are the ziptop food storage bags toxin-free?

Yes, our products are rigorously third party tested to meet the required EU and US testing standards. These ziptop food storage bags are free of toxins including: BPAs, Lead, Phthalates, PFAS. 

Can I put liquids in these bags?

Yes! Go ahead and freeze that chicken soup.

Do these bags really replace those other plastic bags?

Yes. We have made every effort to ensure when you ditch the plastic bag you wont miss them.

REUSABLE FOOD STORAGE BAGS

1 Lunchskins Reusable Bag Replaces 500 Plastic Bags in its lifetime!

What are Lunchskins reusable bags made of?

Lunchskins are made from a proprietary quick drying fabric that is coated with a food-safe polyurethane liner. This unique high-quality fabric was originally manufactured for pastry bags used in bakeries, restaurants and home kitchens. Additionally, Lunchskins are grease-proof and moisture proof making them ideal for messy sandwiches and snacks.

How do I care for my Lunchskins reusable bags?

Lunchskins reusable bags are top-rack dishwasher-safe. Please turn your bags inside out for washing. You can also wash your Lunchskins reusable bags in the cold cycle, inside out in your washer. We recommend air-drying the bags open to allow for appropriate airflow. Please dry your bags thoroughly before using or storing. We do NOT recommend putting your reusable bags in your dryer.

Can you heat or freeze your Lunchskins reusable bags?

Freezer-Safe
Lunchskins reusable zippered bags are freezer-safe and ideal for short-term freezer storage (no liquids).

Do NOT Heat
Lunchskins reusable bags are not meant to be heated in the microwave or the oven.

How long will my Lunchskins reusable bags last?

Some say forever and that's a mighty long time we're hear to tell you! Many of our Lunchskins fans send us emails and share photos with us on social media of their bags. We've seen photos of bags that are over 8 years old and still look brand new. While Lunchskins are extremely durable and can last for years, everyone’s care and daily use routines are different. If you find that you are in need of a Lunchskins bag refresh, don't throw the old ones out! Just retire them for other uses, like holding spare change, gift cards, small game pieces, school supplies, and extra stuff in your car, purse or backpack.

What if the inside of my bag discolors?

While Lunchskins are extremely durable and can last for years, Lunchskins are made from a quick-drying fabric, essentially they are still fabric. Too, the inside fabric is white, and white can discolor over time or when coming into contact with certain foods or other items in the dishwasher. We recommend spot treating any stains with dish soap and a small brush, or, washing them inside out in the washing machine. 

Are Lunchskins just for food?

We don’t think so. Lunchskins reusable food storage bags have so many practical and creative uses. Here is what our customers tell us........lipsticks, dog treats, wallet and keys, ice for boo-boos, pacifiers, baby toiletries, travel cosmetic case, and any other treats or loose messy items we want to fashionably stash away. And, much more!

Are your reusable bags free of toxins?

Yes, our products are rigorously third party tested to meet the required EU and US testing standards. These bags are free of BPAs, Phthalates, and Lead.