Please contact customerservice@lunchskins.com for information about placing orders that will ship outside of the USA.
Everything You Want to Know
Get all your questions answered in one place! From product hacks tips to shipping details, we’ve compiled everything you need to know about our products, and policies to give you a smooth and confident shopping experience.
Do you ship outside of the USA?
What is your shipping & return policy?
Please visit our shipping & returns page.
Why does my product look different from the website images?
We update our product packaging and designs from time to time. The images on our website are for illustrative purposes only and may not always reflect the most current packaging, labeling, or product formulation.
Disclaimer:
Product images and packaging shown on this website are for reference only and may not reflect the most current design, labeling, or formulation.
We continuously update our products to comply with legal and regulatory standards. Third-party retailers and online marketplaces may display outdated product images that are not controlled by Lunchskins.
For any questions, please contact our customer service team at customerservice@lunchskins.com.
Where are Lunchskins made?
From the beginning, our goal has been to promote healthy living and respect for the environment by creating affordable, easy to use alternatives to single-use plastic bags.
At this time Lunchskins bags are made in China/HK. Our B Corp Certification requires that ALL of our partners meet the standards for quality, safety, fair labor, ethical business practices, and environmental responsibility.
That being said, we have been actively searching for a North American / European partner for quite some time. Our bags sustainable material requirements and testing standards make them very difficult to produce. The US/North America does not currently have the required production capabilities, and we are not able to source the sustainable materials required for majority of our products. We continue to actively search for a North American / European partner and are hopeful that in the near future we will be successful.
Our BPI-Certification was also awarded outside of the US due to the fact there are no current BPI testing facilities domestically. We are working very hard with our local regulators to do all that we can to ensure that the US is stringent on sustainability.
Thank you for trusting Lunchskins to both make and market a truly sustainable product.
Are your products gluten and/or soy free?
Currently, we DO NOT test our products for gluten or soy.
What is Lunchskins FSC Public Policy?
At Lunchskins, we are deeply committed to fostering an equitable, inclusive, and sustainable workplace. As part of our dedication to transparency and accountability, we uphold policies that align with Maryland state laws, federal labor regulations, and the Forest Stewardship Council’s (FSC) Core Labor Standards. Below, we outline our key commitments to employees, stakeholders, and the broader community.
Commitment to Equality and Diversity
Lunchskins is an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or other legally protected characteristics. Our policies prohibit discrimination and harassment, ensuring a workplace that respects individual dignity and promotes inclusion.
Employee Rights and Freedom of Association
We support employees’ rights to freedom of association and collective bargaining. Employees have the right to join or form labor unions, and to engage in discussions about wages and working conditions, without fear of retaliation or discrimination.
Workplace Safety and Well-Being
We prioritize health and safety in all our operations. Lunchskins complies with all applicable laws and regulations to maintain a safe and healthy work environment. Employees are encouraged to report unsafe conditions, and we actively address concerns to prevent workplace hazards.
Prevention of Forced and Child Labor
Lunchskins strictly prohibits the use of forced, bonded, or compulsory labor in any form. We also adhere to all local, state, and federal laws regarding the employment of minors, ensuring no individual under the legal working age is employed in hazardous roles.
Environmental Responsibility
Sustainability is at the core of our mission. We are committed to reducing single-use plastics, promoting recyclable and compostable materials, and supporting initiatives that protect our planet for future generations. Our operations reflect our dedication to environmentally responsible practices.
Grievance Reporting and Whistleblower Protection
Employees and stakeholders are encouraged to report any violations of company policies or ethical standards through our confidential reporting hotline or directly to HR. Lunchskins ensures all reports are handled with confidentiality and that whistleblowers are protected from retaliation.
Transparency in Labor Practices
As an FSC-certified company, we undergo regular audits to ensure compliance with labor standards and environmental practices. Our commitment to transparency extends to our stakeholders, who are welcome to inquire about our certifications and compliance efforts.
Contact Us
For inquiries about our workplace policies or environmental initiatives, please reach out to us at CustomerService@lunchskins.com
At Lunchskins, we strive to lead by example, creating products and policies that contribute to a healthier planet and a fairer society. Thank you for supporting our mission.
What are your products made from, and how do I care for them?
Each product page includes all the details for that specific item — including size, materials, certifications, care instructions, and other relevant information. Please visit the individual product pages for complete product specifications.
Do your products meet compostablility standards?
Yes — all Lunchskins products are thoughtfully designed with sustainability in mind.
Many of our products are certified home compostable or commercial compostable, and our paper products are FSC-certified.
How do I manage or cancel my subscription?
At Lunchskins, subscriptions are completely customer-controlled — you have full access to manage, pause, or cancel your subscription at any time. For security and privacy reasons, we do not make subscription changes on behalf of customers.
Below are the steps to manage your subscription depending on whether or not you have an account.
If you already have an account:
- Go to our website and click “Login” (top right corner).
- Sign in using the same email and password you used when you started your subscription.
- Once logged in, click “Manage Subscriptions” or “My Subscriptions.”
- You’ll see your active subscription(s) listed — click “Manage” next to the one you’d like to cancel.
- Select “Cancel Subscription” and follow the on-screen steps to confirm.
You’ll receive an email confirmation once your cancellation is complete.
If you did not create an account when you subscribed:
- Go to our website and click “Login” (top right corner).
- Click “Create Account.”
- Enter the same email address you used for your subscription order and set a password.
- Once your account is created, log in and click “Manage Subscriptions.”
- Click “Manage” next to your active subscription, then select “Cancel Subscription.”
- You’ll receive an email confirmation once your cancellation is complete.
If you have any questions or run into issues, please email us at customerservice@lunchskins.com and our team will be happy to help.